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CodeSafe support

Get the right help from CodeSafe.

Contact support for login issues, trade access problems, payment or subscription questions, and technical problems. Use sales for schools, colleges, instructors, companies, partnerships, and business inquiries. General questions can go to info.

Fastest route

For account, payment, subscription, trade access, and technical issues, email support@codesafeca.com.

Include the email on your CodeSafe account, the trade or page involved, and a screenshot if you are reporting a bug.

Account support

Login issues, profile updates, password trouble, and account access questions.

support@codesafeca.com

Payment or subscription help

Billing questions, subscription changes, payment problems, cancellations, and refund requests.

support@codesafeca.com

Trade access issues

Missing trade access, access-code problems, school/instructor access, or a paid plan not unlocking correctly.

support@codesafeca.com

Technical issues

Bugs, loading problems, exam/practice issues, browser errors, or anything that feels broken.

support@codesafeca.com

Sales or partnership inquiries

Schools, colleges, instructors, companies, training centers, partnerships, and business inquiries.

sales@codesafeca.com

General questions

General CodeSafe questions, feedback, content questions, or where-to-start inquiries.

info@codesafeca.com
Support
support@codesafeca.com

Account access, login, trade access, technical issues, billing, subscriptions, and payment questions.

General
info@codesafeca.com

General questions, content questions, feedback, and non-urgent CodeSafe inquiries.

Sales
sales@codesafeca.com

Schools, colleges, instructors, companies, partnerships, training centers, and business inquiries.

What to include

Your CodeSafe account email and the trade or page you were using.

A short description of what happened and what you expected to happen.

A screenshot or error message when reporting a technical or access issue.