Privacy Policy

This Privacy Policy describes how Zovaro Group of Companies LTD, which operates CodeSafe, collects, uses, discloses, and protects personal information when you access or use the CodeSafe platform, website, and related services (the “Service”).

By using the Service, you acknowledge that your information will be handled in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Account information, such as your name, email address, login credentials, and account identifiers.
• Usage information, such as pages visited, features used, interactions, quiz or exam activity, scores, progress, and session events.
• Device and technical data, such as browser type, operating system, device type, IP address, approximate location, referral URLs, crash logs, and diagnostic data.
• Communication information, including messages you send to us through support or contact forms.
• Transaction information, such as subscription status, purchase confirmations, billing metadata, and payment processor records related to your purchase.

2. How We Collect Information

We collect information in several ways, including:

• Directly from you when you create an account, subscribe, or contact us
• Automatically through your use of the Service
• From service providers that help us operate the platform
• From payment processors when purchases or subscription events occur

3. Payments

Payments are processed by third-party payment processors, including but not limited to Stripe. CodeSafe does not store full payment card numbers or sensitive payment credentials.

Payment information is processed directly by the relevant payment processor in accordance with that provider’s own privacy policy and security practices. We may receive limited transaction-related information such as payment status, billing identifiers, and subscription details.

4. How We Use Information

We may use information to:

• Provide, operate, maintain, and improve the Service
• Authenticate users and manage access to accounts and subscriptions
• Deliver educational features, exam prep tools, and progress tracking
• Process purchases and manage subscriptions
• Monitor performance, troubleshoot issues, and improve reliability
• Maintain platform security, detect abuse, prevent fraud, and enforce our terms
• Respond to support requests and communicate important service updates
• Comply with legal obligations and resolve disputes

5. Cookies and Similar Technologies

We may use cookies, local storage, pixels, and similar technologies to keep you signed in, remember preferences, understand usage patterns, and support core platform functionality.

You can control cookies through your browser settings. Disabling certain cookies or storage technologies may affect the availability or functionality of parts of the Service.

6. When We Share Information

We do not sell your personal information. We may share information:

• With vendors and service providers that help us operate the Service, such as hosting, analytics, authentication, communications, and payment providers
• When required by law, regulation, court order, or legal process
• To protect the rights, safety, security, users, or property of CodeSafe or others
• In connection with a merger, acquisition, financing, asset sale, or similar business transaction
• With your consent or at your direction

7. Third-Party Services

The Service may rely on third-party providers for infrastructure, analytics, authentication, payments, communications, or other operational functions. These third parties may process information on our behalf or according to their own terms and privacy policies.

We are not responsible for the privacy practices of third-party websites, services, or platforms that are not controlled by CodeSafe.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and protect the security and integrity of the platform.

We may retain limited records, logs, backups, and transactional data for audit, fraud prevention, security, accounting, and legal compliance purposes, even after an account is deleted or inactive.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. As a result, we cannot guarantee absolute security.

10. Your Choices and Rights

Subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.

You may also request that we update account information, close your account, or answer questions about how your data is handled by contacting info.zovaro@gmail.com.

We may need to verify your identity before completing certain requests, and we may retain information where required or permitted by law.

11. Children’s Privacy

The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.

12. International Data Processing

Your information may be processed or stored in jurisdictions outside your province, territory, or country, including by third-party providers that support our operations. Those jurisdictions may have privacy laws that differ from those in your location.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of the Service after changes become effective indicates acceptance of the revised Privacy Policy.

14. Contact

For privacy questions, requests, or concerns, contact:

info.zovaro@gmail.com