Delete your account

Before you continue

Completed deletion permanently ends account access and removes supported Academy attempts, progress, profile and Tutor activity. It cannot be undone. Signing out or uninstalling the app does not delete the account.

Sign in to the account you want to delete, then confirm below. With Clerk, you must have signed in within the last five minutes; use “Sign in again” if needed. The Academy app also provides Account → Delete Account.

Cannot sign in? Email support@codesafeca.com from your account email with the subject “CodeSafe account deletion”. We will verify ownership and help complete the request. Do not email your password or verification codes.

Billing and completion

The deletion process revokes CodeSafe access, reconciles attached web billing and stops an attached recurring web subscription before completing deletion. A connected Clerk identity is also removed. If billing or identity removal cannot be confirmed, the account remains disabled while support resolves the request. We do not treat that pending state as completed deletion.

For any subscription billed by an app store, use that store’s subscription controls. Deletion is separate from a refund request and does not automatically refund previous payments. Contact support with a billing concern.

Information that may remain

Limited payment, accounting, security, audit, dispute and support records may remain where necessary. Support messages can contain personal details even after an account link is removed. A limited email suppression record prevents further marketing. Backups and provider records follow their applicable retention periods.

See the privacy policy for details and contact support about a specific record. This process preserves a disabled internal account record where needed for integrity; it does not leave the account usable.